The all-in-one platform to process payments and run your business profitably

Merchant Counselor provides secure payment processing, lower fees and growth tools for small businesses.

"Dealing with our previous provider's fees and lacklustre customer support became more of a headache than it was worth. That's when we switched to Merchant Counselor. It has been a total game-changer for us! It's such a relief!"

COLIN D.

  •  24/7 Support

  •   $0 Cost Processing

  • Try risk-free

Growing a small business profitably online shouldn’t be so complicated.

In today’s online-first world, small businesses need every advantage to run a profitable business and enjoy peace of mind.

At Merchant Counselor, we give merchant processing power back to you with full control of your fee structure.

Pass on the ease of processing and no-to-low fee structure to your clients so they can reap the benefits when processing online or in-store.

Paired with essential growth tools, including CRM, automation, and review generation,

Merchant Counselor gives you the control and simplicity to grow your business online.

Protect yourself and your profits.

Merchant Counselor provides more than just a safe way to process your revenue. We’re here to provide elite support and guidance so you can protect yourself and your profits.

  • Dual Pricing Options

  • Cash Discounting

  • Convenience Fees

  • Online & In-store Processing

  • Experience in dozens of industries

100%

Transparency & Honesty

100M+

Processed

400+

Merchants Served

A more profitable payment solution

Enjoy peace of mind with secure payment processing you control

Payments and fees of your choosing

You can set-up your payment processing with a Merchant Counselor to manage your payments and customer relationships in one place. This integration not only streamlines your operations but also enhances your efficiency, saving you valuable time and resources.

Benefit Highlights:

  • Reduced risk: have peace of mind knowing your payment gateway processing isn’t going to be shut down without notice.

  • Flexibility: choose your own fee structure to maximize profit.

Choose your fee structure

With Merchant Counselor, you can choose your payment processing fee structure. 

You can opt for a $0 cost processing model, where the payment acceptance fees are passed on to the customer. This allows you to enjoy as many features as your account can support at no additional cost. This can be done in two ways.

  1. Service Charge

  2. Cash Discount

Service Charge places a fee on all tender types which allows the business owner to save on processing fees.  

Alternatively, you can go for cash discounting, which increases all items by a set percentage only to give a discount at the time of the sale to those who pay with cash. The choice is yours and Merchant Counselor is there to guide you through the process.

Benefit Highlights:

  • Customizable fee structure: You can choose a fee structure that best suits your business model and customer base.

  • Cost savings: By passing the payment acceptance fees to the customer, you can significantly reduce operational costs and increase profitability.

FEATURES

Credit Card Processing Fees

24/7 Support

Hardware/Software

FREE

TRADITIONAL

Merchant Pays 2-4%

$1000+ Depending on Solution

Hardware and software

With Merchant Counselor, you can effortlessly navigate the distinct payment processing needs of online-only businesses and physical store businesses.

Merchant Counselor provides a secure and reliable payment gateway for your website and online operations that can be easily integrated into your shopping cart. 

For brick-and-mortar businesses, we support POS systems tailored to your specific requirements, ensuring smooth and efficient transactions.

Benefit Highlights:

  • Online payments: Merchant Counselor provides robust and secure online payment processing solutions, ensuring seamless transactions for your online-only business.

  • Physical store solutions: we provide tailored POS systems, ensuring efficient and hassle-free payment processing.

  • Case Study

Case Study: Merchant Counselor - a game changer in payment processing

⭐⭐⭐⭐⭐

"Switching to Merchant CounselorMerchant Counselor has been a total game-changer for us! We're saving a significant amount on credit card fees and the 24/7 support is just a call away. The system is tailored to our needs and we've been enjoying a seamless experience with absolutely zero issues. Wish we started doing this years ago!"

NAME HERE

The Challenge

Before partnering with Merchant Counselor, our client had a poor experience with their previous payment processor. The fees were high, the customer support was lackluster, and the overall experience was more of a headache than a help. The client was in dire need of a reliable, affordable, and efficient payment processing solution before they could scale. 

The Results

The client saw a significant decrease in their processing fees, leading to an increase in profit. The customer support from Merchant Counselor was prompt and efficient, resolving any issues quickly and effectively within hours. The client was able to focus more on their core business, leading to an overall improvement in their operations.

100%

Reduction in processing fees

By choosing the option to pass on the fees to their customers, the client saw a 70% reduction in their processing fees, leading to a significant increase in profit.

100%

Issue resolution rate

With Merchant Counselor's 24/7 support, all issues were promptly and efficiently resolved, leading to a 100% issue resolution rate.

The all-in-one platform to process payments and run your business

Not just payments.

We give you a full growth suite of tools

The sales and marketing platform that’s purpose-built for small businesses.

CRM

Engage, Sell, Track, Grow

Merchant Counselor's CRM is a user-friendly solution tailored specifically for small businesses. Its intuitive interface allows your staff to engage with customers effectively, track their interactions, and close sales faster. 

Easily segment your customers and ensure your staff stays focused on customer relationships, increasing productivity and driving sales growth. This CRM tool is not just a platform, it's your ultimate partner in achieving your sales objectives.

ALL-IN-ONE MESSAGING BOX

Streamline customer communication effortlessly within one place

Wave farewell to overlooked chats and jumbled messages! Merchant Counselor consolidates every customer interaction into one streamlined visual inbox allowing you to respond swiftly and seamlessly.

Deliver robust, meaningful relationships with every swift notification and reminder that someone has replied. Or let the system respond to you. Stay connected, stay responsive, and save time.

LEAD & SALES AUTOMATION

Effortlessly convert leads into profitable customers

Eliminate the hassle of manual follow-ups and prevent leads from slipping through the cracks. Merchant Counselor's advanced automations and customer follow-up system revolutionizes your sales process, allowing you to effortlessly convert leads into loyal customers.

Empower your sales team to take charge of the sales cycle, enhance efficiency, and accelerate customer conversions.

WEB CHAT

Supercharge your website's customer engagement

With the powerful webchat on your website you can effortlessly receive inquiries from visitors. Improve conversions by engaging potential buyers, answering questions and prompting them to book a sales call and seal the deal on new jobs. The possibilities are endless.

REVIEWS REPUTATION MANAGEMENT

WEBCHAT

Harness your online reputation, effortlessly cultivating a powerful digital presence

Elevate your digital footprint, seamlessly crafting an influential online reputation. Turbocharge your brand with the automated review system; you'll constantly amass genuine customer testimonials. Drive customer trust, get more Google leads, win over prospects, and watch your business grow as you harness the power of customer reviews with Merchant Counselor.

The all-in-one platform to process payments and run your business

Payment processing for a variety businesses

Whether they do business online, on the road, or in-store

Retail & Restaurant

Professional Services

Home Services

Ecommerce

The power of Merchant Counselor in your pocket

Enjoy the convenience by taking your business on-the-go!

Partners & Integrations

Getting started today

is as easy as 1, 2, 3. 

Book your demo

Book a friendly demo call where we’ll learn more about your business and how Merchant Counselor can turn your website into a growth machine that works for you.

Platform is installed

Install Merchant Counselor for your business and plug it into your website. Finding your way around is easy!

Grow your business

Start getting more leads and booked appointments in less time and with less hassle. If you ever need help, the Merchant Counselor marketing support team is just a click away.

Seek payments advice from experts

We understand the needs of small businesses

Who we are

Our team has extensive experience in the banking and payment processing industry, which has given us a deep understanding of the system's intricate workings. We gained insight into the shortcomings of traditional payment processing solutions that hindered small businesses and start-ups.

Our team's knowledge is available to you, helping you save time and money. We saw first hand how the Banks’ primary goal was to maximize their profits at the expense of the merchants.

They focused on increasing bonuses and shareholder stock values, often hindering the growth of the merchants they were supposed to serve. This experience inspired the creation of Merchant Counselor.

At Merchant Counselor, we are committed to providing you with a service that meets your needs and contributes to your growth, placing the payment processing power in your hands.

Advanced support

  • Contract Negotiation: At Merchant Counselor, we leverage our expertise to guide you through the complexities of contract negotiations, helping you avoid potential pitfalls and secure the best terms for your business.

  • POS Consulting: we provide personalized POS consulting, conducting a comprehensive business assessment to recommend the most suitable solutions and empower you to make the best decisions for your business without any sales pressure.

  • In-house solutions: we excel in providing in-house solutions tailored to your specific needs, from customized reports to complex integrations, and we thrive on solving whatever challenges your business faces.

"When the support knows less than a customer, you know things are bad. I switched to Merchant Counselor with Raul's help, and now when I need new equipment or service, its taken care of asap. Three stations and one handheld. I couldn't be happier since now we do less thanks to the pos."

JOSH B.

"We have used Merchant Counselor since we opened in 2013. We started with a basic terminal, then the Ambur app for over five years. Currently, we pass the fees to the customer, which is awesome since we save money and don't have to pay for new equipment or other services since it's built-in."

RALPHA ANDRADE

You’re never alone with our Support Champions

Merchants love our 24/7 support. 

This means we help when you need it. No waiting on hold or having to get shuffled around. Great service is easy to give when most drop the ball.

Make your business more profitable today.

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