ABOUT US

Our Story

“We believe that when equipped with the right tools and support, small businesses can grow.”

Back in 2005, I ventured into this industry, and since then, I've gained a wealth of experience. Starting off at a major bank, I quickly noticed that they all relied on a single primary processor. To address this limitation, I proactively reached out to that processor and several others, presenting a range of solutions to my clients.

Fast forward to 2023, and we have successfully collaborated with hundreds of merchants, ranging from startups to those with a revenue of up to $30 million.

Each merchant is unique, and it's crucial that their payment solutions cater to their specific requirements.

"It’s not the strongest species that survive, nor the most intelligent, but the most responsive to change."

Charles Darwin, Naturalist

Why Merchants Choose Us?

With more than a decade of industry expertise, we have amassed extensive knowledge working with diverse payment platforms, gateways, POS software, online shopping carts, and more. Consequently, we possess the capability to tailor a solution that precisely aligns with your business needs.

One prevailing issue we observe in the industry is the prevalence of cookie-cutter solutions. We firmly believe that offering options empowers merchants to better serve their clients without being limited to a single solution.

If you're dissatisfied with your current loyalty program, no worries—we can explore alternative options. Similarly, if you wish to switch your processor, we can seamlessly provide access to various platforms based on your specific requirements.

"When the support knows less than a customer, you know things are bad. I switched to Merchant Counselor with Raul's help, and now when I need new equipment or service, its taken care of asap. Three stations and one handheld. I couldn't be happier since now we do less thanks to the pos."

JOSH B.

"We have used Merchant Counselor since we opened in 2013. We started with a basic terminal, then the Ambur app for over five years. Currently, we pass the fees to the customer, which is awesome since we save money and don't have to pay for new equipment or other services since it's built-in."

RALPHA ANDRADE

Make your business more profitable today.